Channels, direct messages and groups
Every project has text channels; everyone on the team reads and writes in the open ones. To write to one person or a few outside a project, use Messages for a direct message or a group.
Project channels
Channels sit under Text channels in the project's column. The first channel is the team's own chat and can't be deleted. New channels are created by the founder or a lead with the Channels and rooms permission: press Add a channel, choose Text channel, and type a name and, if you like, a topic.
Private channels
If you turn on Private channel in the new channel window, only the people you pick can read and write in it; the founder is in every private channel. Others see the channel's name locked and can Ask to join. Later, the founder and leads with the channel permission add someone by right-clicking the channel and choosing Add people; the new person sees the earlier messages too.
Direct messages and groups
Go to Messages in the strip on the left and press New message. On the Person tab, pick a member and the conversation opens. On the Group tab, tick several people, type a group name if you like and press Create group. Only the group's members see what is written in it.
Editing and deleting
In project channels, right-click your own message and choose Edit; Enter saves, Esc cancels. The message then shows (edited). To delete it, choose Delete message, then Delete. Only the founder and leads with the Chat moderation permission can delete other people's messages. Messages in direct conversations and groups can't be edited or deleted.
Mentioning someone
Type @ in your message and a list opens; pick someone and they are notified. @channel notifies everyone in the channel.
Something went wrong?
I can't see Add a channel.
Channels are created by the founder and leads with the Channels and rooms permission. While the project is paused or archived, no new channel can be created.
I can't send someone a direct message.
They may have turned off Let anyone message me directly in Settings › Privacy and safety; then only people they follow and their teammates can write to them. If either of you has blocked the other, you can't write to each other either.
I can't edit my message.
Editing works in project channels, on your own messages only. While the project is paused or archived, its channels are read-only.
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