Messages don't arrive or come late
Devchaos keeps a connection to devchaos.com open all the time; messages and notifications arrive through it at once. If it drops, the app reconnects by itself and fetches what it missed.
Open devchaos.com in your browser
If the site won't open, the problem is your internet connection or the site itself; try again a little later.
Check your VPN and firewall
A VPN, a proxy or a company firewall can cut the connection to devchaos.com. Try with the VPN off, or ask your network admin to allow devchaos.com.
Check that you're signed in
If a corner card says Please sign in again, your session has ended; press Sign in. You may have signed this device out from another one: see Signed-in devices.
Restart the app
Right-click the Devchaos icon next to the clock and choose Restart.
How the connection works
The site checks in on this connection every 25 seconds. If the app hears nothing for 75 seconds, it closes the connection and opens it again; the same happens after the computer wakes up or the network changes. Once it is back, it asks for whatever came in between.
If the connection is down for more than 10 seconds, a card in the corner says Can't reach devchaos.com · Retrying; when it returns you see Connection restored. Short drops of a few seconds can happen while the server is being updated; just wait.
Something went wrong?
Messages arrive, but no notification shows in the corner.
Notifications may be muted, or your status may be Do not disturb. In Settings › Notifications, check where each kind goes (Corner, Inbox only, Off) and try Send a test notification.
Messages arrive, but files won't open.
If the project keeps its files on the studio's own computer and that computer is off, the channel says Depot closed. See Where your files live.
Do messages still come when I close the window?
Yes; Devchaos keeps running in the background and notifications keep coming. You can change this in Settings › Opening and background. If you left with Quit Devchaos from the icon's menu, messages come in when you open the app again.
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